E-commerce Agency

E-commerce enabler for brands and distributors in Thailand

Solutions for your E-commerce Operations

Building Partnerships with Brands

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The e-commerce agency partner for store operations and marketing

As e-commerce agency, our mission is to support brands in defining strategies and taking actions on their roadmap to grow online revenue.

Helping brands, distributors, and retailers to successfully plan and implement an e-commerce marketing strategy. Store design optimization, digital marketing, campaign management, logistics and customer support are some of our main deliverables.

We take the tedious task of managing online stores out of brands’ way, so they can focus on what they do best; developing better products and services for their customers.

FACT SHEETS

Data

ROAS
1 x
orders
1 K
unit sold
1 K

Our Partner

SILKEN ASIA

Over the recent years and propelled by the COVID-19 pandemic, e-commerce business has seen exponential growth worldwide.

Thailand has witnessed a rapid growth that brands can no longer ignore.

This is why we launched SILKEN Asia, our new division dedicated to eCommerce services and solutions.

What We Do

TRUSTED By

Clients

Feasibility and Implementation Plan

E-commerce Strategy

Our team will analyze the feasibility, plan strategy, and growth investment for clients’ e-commerce businesses.

By providing guided entry into Thailand’s e-commerce market through both online and offline sales channels, you will gain knowledge and insights on which e-commerce channels and operations are best for your products and services to reach your target audience.

Platforms and technologies are fast-moving and ever-changing and your team needs to be consistently up to date. We will support you by offering training and advice on trends and tools available in the market. 

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e-commerce agency store operations

Custom-tailored solutions

Store Operations

Every client has specific business goals and needs custom-tailored solutions.

SILKEN Asia by MOST 2414 provides custom-tailored solutions to set up, design, and manage online shops on marketplaces, social commerce, or proprietary websites.

The business model we adopt is based on third-party partnerships for logistics, distribution, and customer service. Thailand offers fantastic e-commerce players already, and as e-commerce agency we pick the best partner for our clients’ needs.

We offer Channel Management, Content & Catalog Management, Store Design, SEO, Customer Service (chat, social media, email, BOT), Fulfillment Support, and Revenue, Traffic & Chat Dashboard Reports.

Boost Your Sales Online

Marketing

In addition to online store management services, we also offer our digital marketing services; search engine marketing, content marketing, email marketing, digital-first advertising, and social media ads to enhance the performance of your stores and to boost online revenue growth.

Our offer includes Campaign and Promotion Management on marketplace platforms and Traffic Acquisition and Online Performance Campaigns. Learn more about our digital marketing solutions.

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Marketplace Solutions

Fulfillment Services

Brands without warehousing dedicated to e-commerce can trust on our logistics partners in Bangkok. Guaranteed smooth inbound & outbound, high-standard security, fast & efficient pick and pack, API integration with marketplace, e-stores and last mile delivery partners.

Discover new opportunities

Social Commerce

Social commerce is all about building personal relationships and connections with your customers.

Having a direct line of communication often results in a higher level of consumer trust.

social commerce

Understanding Market Shares

E-commerce Data Insights

We help brands take the guesswork of out of e-commerce in Southeast Asia to drive faster and profitable growth. Get quarterly reliable and granular insights from more than a million data points.
Our data sets are from Lazada, Shopee and TikTok Shop

Learn more about SILKEN Asia today

Digital Marketing Agency MOST 2414

More Services

What Else Can We Do?

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Strategy

Our team helps clients pinpoint opportunities, priorities, and new technologies and resources to achieve marketing and communication goals towards a full digital strategy implementation.

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Marketing

We serve businesses with search engine marketing, content marketing, social media, email marketing, digital-first advertising, media planning, data analytics dashboards. In few words: integrated marketing.

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Brand Storytelling

We create messages and experiences to make impactful connections between people and businesses. Empowering brands to digital growth.